Advanced Cultural Competence & Practical Application

This advanced course is designed to deepen your understanding of cultural barriers and enhance your ability to navigate complex cultural dynamics. By adapting your approach to meet the diverse needs and values of different cultures, this course will equip you with the practical skills needed to navigate cultural differences and enhance your effectiveness in engaging with diverse groups.
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Enhance Your Cultural Competence Today


Explore the fundamental aspects of cultural barriers and their impact on interactions, engaging with interactive activities and reflecting on their relevance to your personal and professional life. Focus on integrating cultural awareness into your interactions, especially with Indigenous peoples, and developing strategies for effective communication. 
  • Authors: Cara & Adele Peek
  • Level: Advanced knowledge
  • Study time: 12 weeks self-paced
  • Certificate of Completion
  •  LIVE Webinar access included in subscription
  • Access to all training material and resources for 12 months included in subscription
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Course contents

Advanced Cultural Competence & Practical Application

What's included in the course?
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  • 12-Week Self-Paced Learning: Complete the course at your own pace with access to materials for 12 months. 
  • Two Modules: Explore fundamentals aspects of cultural barriers and their impacts on interactions, and learn how to integrate cultural considerations into your interactions for effective communication, especially with Indigenous peoples through two modules, each with 5 lessons.
  • Weekly Lessons: Lessons are unlocked weekly t keep you on track with engaging 40-60 minute videos to watch for each lesson.
  • Practical Learning: Self-reflection encouraged on personal cultural perspectives, with real-life scenarios and strategies provided for culturally intelligent decision-making. 
  • Workbooks & Resources: Use workbooks and resources provided to reinforce learning alongside video lessons.
  • Quarterly Live Webinars: Join live Q&A sessions and discussions every quarter. Access recordings if you miss the live sessions.
  • Community Forum: Connect with peers for support, discussions and knowledge sharing.
  • Quizzes & Final Assessment: Assess your understanding with quizzes in each lesson, and reflect on your learning and readiness with a final assessment. 
Intelligent delivery to keep you engaged and provide opportunities to share and reflect

We've got the answers to your cultural awareness queries!

Course Details
Weekly Lessons 
Live Webinars
Core Topics


Lessons released weekly to keep you motivated


The Cultural iQ Course Two - Advanced Cultural Competence & Practical Application training is delivered via 2 modules each with 5 core lessons.

One lesson is released on the platform each week to complete in your own time, supported by quarterly live Q&A sessions and internal community forums.  

Live Webinars Quarterly

Live Webinars sessions are held every quarter via Microsoft Teams and included in your subscription.

To get the most value from this course, work through each Lesson in the Modules and bring your questions to the session. These sessions provide the opportunity for Q&A and the sharing of experiences by participants.

Non participants can still register to attend but will need to pay.

These sessions will also be recorded if participants cannot attend or want to rewatch them via the course platform.


Course Details

  • 12-week self-paced course with access to all materials and resources for 12 months
  • Engaging video content with supplementary resources
  • 2 modules, each with 5 key lessons featuring 40-60 minute videos, unlocked weekly as you progress
  • Workbook provided for you to complete alongside the lessons
  • Quarterly live webinars for Q&A sessions and peer discussions on diversity and inclusion
  • Community forum for learner engagement, support, and knowledge sharing

Course Two - Advanced Cultural Competence & Practical Application

Building on the foundational knowledge from Course One, this course will take your skills to the next level with practical tips for applying cultural understanding in real-world situations. You’ll dive deep into identifying and overcoming cultural barriers, and learn key strategies for effective communication and collaboration.

This course focuses on overcoming challenges and embedding cultural competence into your daily practices. Each lesson is released weekly, providing you with the opportunity to consistently learn and apply what you've gained.

Core Topics:
Cultural Barriers
Cultural Considerations 
Your CiQ instructors

Cara Peek & Adele Peek

The best First Nation, Female led experts in Aboriginal strategic engagement and subject matter experts in cultural diversity and inclusion.

Course Outline

Introduction to CiQ

This module walks you through the quick start instructions, logging in, setting up your profile, navigating lessons, accessing workbooks and completing the Cultural Baseline Assessment.

Module One - Cultural Barriers

This module focuses on understanding the fundamental aspects of cultural barriers and their impacts. We encourage you to take your time with the material, engage with the activities, and reflect on how the concepts apply to your personal and professional life.

- Lesson One - Cultural Barriers
In this lesson, you'll learn what cultural barriers are and how they can limit access to opportunities. You'll explore different types of cultural barriers, their impacts, and where they occur. You'll also understand the neutrality fallacy and how it can overlook people's real experiences. Plus, you'll learn the differences between equality, equity, justice, and diversity & inclusion, and how they help address cultural barriers.

- Lesson Two - Your Cultural Barriers
In this lesson, you'll learn to identify your own cultural baggage and how it affects your interactions at all levels. You'll discover how to recognize discomfort caused by your cultural biases, uncover hidden "rules of engagement" that impact your behaviour, and assess traits that may act as barriers. You'll also develop strategies to manage and overcome these barriers, improving your cultural competence and helping others do the same, especially in the workplace.

- Lesson Three - Indigenous Peoples Cultural Barriers
In this lesson, you'll learn about the challenges First Australians face as they balance traditional culture with modern life. You'll explore how cultural barriers are seen differently depending on one's background, and how these barriers can isolate Indigenous people in areas like health, justice, and the workplace. You'll also identify major cultural barriers affecting Indigenous communities and explore ways society can help overcome them.

- Lesson Four - Breaking Cultural Barriers
In this lesson, you'll learn how to apply cultural competence and bias awareness in your daily life. You'll explore ways to be open, self-educate, and act ethically. You'll also learn to recognise and dismantle cultural barriers, understand the difference between being an ally and an accomplice, and address personal biases. The lesson will help you assess information carefully, challenge discrimination, and avoid complicity in the face of cultural barriers.

- Lesson Five - Managing Cultural Barriers in the workplace
In this last lesson, you'll learn how to assess workplace qualities for cultural bias and identify barriers that may limit employee success and inclusivity. You'll explore factors like language, communication styles, training needs, and team dynamics, and learn how to address these to create a more inclusive work environment.

Module Two - Cultural Considerations

In this module, you'll learn how to integrate cultural awareness into your interactions and assess your effectiveness in engaging with diverse groups, especially Indigenous peoples. You'll develop strategies for navigating cultural differences in communication and learn how to adapt your approach to meet the needs and values of different cultures.

- Lesson One - Community Context
In this lesson, you'll learn about the importance of understanding the relationships and connections within a community. You'll explore how Indigenous community contexts vary and why they need distinct approaches for fairness. You'll also discover how context and culture influence community cohesion and the success of interventions, and learn methods to engage effectively in different community settings.

- Lesson Two - Cultural Environment
In this lesson, you'll learn how cultural environments shape beliefs and personalities and how they interact with other factors. You'll explore the importance of cultural environments in communities and organisations, discover the features of a culturally inclusive environment, and learn practices to improve inclusiveness. You'll also develop respect for diversity, understand cross-culture concepts, and identify key considerations for effective cross-cultural engagement.

- Lesson Three - Cultural Situations
In this lesson, you'll learn how different groups interact within society to improve cross-cultural communication. You'll explore common misunderstandings and behaviours that can hinder partnerships and gain insight into six key cultural patterns. You'll also learn how to respect and appreciate cultural differences in any situation and use guidelines to enhance collaboration in multicultural settings.

- Lesson Four - Age & Gender
In this lesson, you'll learn how cultural factors intersect with age and gender throughout life. You'll explore the Age, Gender, and Diversity (AGD) approach to promote equality and build meaningful partnerships. You'll also discuss barriers related to age, gender, diversity, and disability, and how these factors influence power dynamics and societal recognition.

- Lesson Five - Cultural Safety
In this last lesson, you'll learn what cultural safety is and why it's important in diverse settings. You'll explore how to practise cultural safety, the steps to create a safe environment, and the difference between cultural safety and cultural competence. You'll also understand the importance of a cultural safety framework and the responsibility of individuals and organisations, especially non-Indigenous, to engage in self-reflection and accountability.

Module Q&A Sessions

After finishing all five lessons in each module, you're invited to our private community to ask any lingering questions, engage in meaningful discussions with your peers, and share your insights.

Course Two Assessment

This assessment will help you reflect on everything you’ve learned and ensure you're ready to apply your new skills and knowledge.

Advanced Cultural Competence & Practical Application

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The path to build your Cultural Intelligence starts here.
The Advanced Cultural Competence & Practical Application helps companies and individuals elevate their cultural awareness, raise Cultural IQ scores, and implement self-education that creates meaningful outcomes.

$1,500

CiQ is a tax deductible learning and development program

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